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Canadian Association for Laboratory Accreditation Inc.

Building Laboratory Excellence

2500: Laboratory Train the Trainer

Duration: 2 Days


Many laboratory employees have a responsibility for coaching or training others, whether it be in test methods, procedures, company policies, health and safety and the like.

This training course is designed for participants who want to learn innovative, interactive and engaging techniques to facilitate learning in the workplace and in training sessions. It covers developing your own training material, coaching and job shadowing and leading training sessions. Special attention is paid to how to ensure the effective transfer of training and how to assess whether the people taking your training are able to demonstrate competency in using their new skills.

Who Should Attend

All laboratory staff with the responsibility of coaching or training other laboratory staff either in the laboratory, or in a classroom.

Course Overview

This 2-day Training Course is offered by CALA and allows participants to learn the critical skills required for coaching and training by combining both theory and practice of coaching and training methods.

An effective coach or trainer must know the content well, be able to communicate well, know how learning works, have a high level of empathy to understand what the students are going through, be able to provide feedback, and be able to assess the success (or failure) of their students.

In a laboratory setting it is critical to ensure that employees who are trained by other employees are truly competent. This course will teach the skills necessary to determine training requirements, provide effective training and/or coaching and to assess the outcomes of training.

Learning Objectives

  • Assess training requirements and determine what skills and knowledge are required by participants
  • Plan training or coaching sessions
  • Determine the best method for teaching new skills and knowledge
  • Determine the minimum requirements for signing off on training records
  • Assess the skills and knowledge of trainees

Course Content

  • Understanding training needs
  • Setting training or coaching objectives
  • Planning and developing a training or coaching session
  • Conducting a training session
  • Handling difficult people
  • Engaging participants through asking questions
  • Presentation skills in the classroom
  • Monitoring progress
  • Providing effective feedback
  • Evaluating the transfer of learning – when can you sign off that the student has learned essential skills