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Canadian Association for Laboratory Accreditation Inc.

Building Laboratory Excellence

2000: Internal Auditor for ISO/IEC 17025

In Class - 2 Days
Virtual - 3 Part days


This course teaches the principles and practices of effective internal audits. Learn how to plan and conduct audits while getting the opportunity to practice the required skills.

Who Should Attend

For all laboratory staff who participate in internal audits of the laboratory quality system, including

  • Quality managers/coordinators
  • Internal auditors
  • Laboratory managers

Course Overview

This 2-day Training Course provides you will the skills and knowledge necessary to conduct internal audits of laboratories that are accredited to ISO/IEC 17025. It covers the principles and practices of effective internal audits in accordance with ISO 19011:2001, Guidelines on auditing management systems. The course includes lectures, exercises and mock audits to teach the skills required to conduct internal audits.

Learning Objectives

After completing this course participants will be able to:

  • Understand the requirements for internal audits contained within ISO/IEC 17025
  • Plan an internal audit
  • Conduct a document review
  • Conduct an opening meeting
  • Determine conformance of the laboratory to their quality system through interviews and observation
  • Record observations and objective audit evidence
  • Document audit findings
  • Prepare an audit report
  • Conduct a closing meeting

Course Content

  • Quality system basics
  • Auditing requirements in ISO/IEC 17025
  • Requirements for auditors
Internal Audit Planning
  • Planning internal audits
  • Planning workshop
  • Conducting audit reviews
  • Creating audit checklists
  • Document review workshop
Conducting Audits
  • Auditor responsibilities
  • Opening meetings
  • Conducting effective audit interviews
  • Determining conformance to the quality system
  • Working with checklists
  • Recording observations
  • Interview workshop
Writing findings and reports
  • Determining findings
  • Writing effective findings
  • Writing findings workshop
  • Creating audit reports
  • Closing meeting workshop
Closing out Internal Audits
  • Team debrief
  • What happens with findings from the audit
  • Corrective Action Reports
  • Overview of Root Cause Analysis process
  • Improving your audit program and your quality system