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Canadian Association for Laboratory Accreditation Inc.

Building Laboratory Excellence

1500: ISO/IEC 17025 Refresher

Duration: 1 Day


This course provides a refresher of the ISO/IEC 17025 standard. It provides a high level look at the requirements of the standard and how those requirements drive the design of laboratory quality systems.

Who Should Attend

This course is intended for members of a laboratory who have some familiarity with working in an accredited laboratory. The course is a refresher that gives an overview of the ISO/IEC 17025 standard and reinforces why certain aspects of quality systems are in place. This course is intended for all members of a laboratory need an understanding of the requirements of the standard, including laboratory staff who:

  • Conduct testing or calibration
  • Support laboratory activities

Course Overview

This one-day course looks at the ISO/IEC 17025 standard and the relationship between a laboratory’s quality system and the standard. It explains the reasons for aspects of the quality system such as document control, traceability of trace results, dealing with non-conformances, and internal audits.

Learning Objectives

After completing this course, participants will be able to:

  • Describe the basic management system requirements in ISO/IEC 17025
  • Describe how a laboratory demonstrates that the equipment used and method selected for testing are fit for purpose
  • Explain the purpose of document control
  • Describe the actions laboratories can take to continually improve their conformance to ISO/IEC 17025
  • Describe how laboratories demonstrate that testing methods are fit for purpose
  • Describe the requirements for quality control

Course Content

Introduction to the Standard

  • Purpose of ISO/IEC 17025
  • Main clauses of the standard
  • Benefits of accreditation


  • Concept of capacity
  • How a laboratory demonstrates the competence of its personnel
  • Requirements for accommodation and environmental conditions
  • How to demonstrate equipment and testing method are fit for purpose


  • Document Control
  • ISO/IEC 17025 as it relates to document control


  • Describe non-conformities
  • How to continually improve conformance to ISO/IEC 17025

Method Performance and Quality Assurance

  • How to demonstrate that testing methods are fit for purpose
  • Requirements for handling test samples
  • Traceability of test results
  • Requirements for quality control
  • Requirements for reporting test results

Quality Management System Review

  • Quality Management System requirements of ISO/IEC 17025